Privacy Policy

1. About this policy

This Privacy Policy explains how chmGroup Global Consulting Solutions (“chmGroup,” “we,” “us,” or “our”) handles personal information in connection with this website and business enquiries.

It covers website visits, enquiries, and consultation scheduling. Information handled during a client engagement may also be governed by a separate agreement.

For questions about this policy or our handling of your information, contact cmcshanag@chmgroupgcs.com.

2. Information you provide

When you contact us, you may provide your name, work email address, company, role or title, area of interest, and the information included in your message.

If you arrange a consultation, you may also provide scheduling preferences and other information requested during booking.

Please provide only the information needed for your enquiry. Do not submit patient information, medical records, payment-card details, passwords, or confidential client records through the general website contact form.

If sensitive information is needed for an engagement, an appropriate exchange method should be agreed separately.

3. Technical information and cookies

Our website and its service providers process technical information needed to deliver and protect the website, such as IP addresses, browser and device information, request times, and error or security logs.

This website does not use advertising or analytics cookies. Web fonts are loaded from Google Fonts, which receives your IP address and browser information when a page loads. The booking calendar on our Contact page is provided by Calendly and loads only when you choose to view available times; Calendly may then use its own cookies or similar technologies.

You can manage cookies through your browser settings. Blocking some technologies may affect scheduling functionality.

4. How we use information

We use information provided through the website to:

• Respond to enquiries.
• Arrange and administer consultations.
• Understand requested services and communicate about potential engagements.
• Maintain relevant business correspondence.
• Operate, troubleshoot, and protect the website.
• Address applicable legal or regulatory requirements.

5. Service providers and disclosures

Information may be processed by providers that support website hosting, security, data storage, communications, form handling, and appointment scheduling.

We use Calendly for consultation scheduling. Information entered through Calendly is also handled under Calendly’s privacy notice.

We may disclose information when required by applicable law or when necessary to respond to a valid legal process or protect lawful rights.

6. Retention

We retain personal information for as long as reasonably needed for the purposes described in this policy, including handling enquiries, maintaining relevant business records, and meeting applicable obligations.

The appropriate period depends on the nature of the information, the relationship involved, and applicable requirements.

7. Security

We use safeguards appropriate to the information and systems involved to help protect personal information against unauthorized access, misuse, alteration, or loss.

No website, electronic transmission, or storage system can be guaranteed completely secure.

8. Your questions and requests

You may contact cmcshanag@chmgroupgcs.com to ask questions about your information or request access, correction, or deletion.

We will consider requests in accordance with applicable law. Depending on the request, we may need information to verify your identity. Some information may need to be retained for legitimate legal or business reasons.

9. Third-party websites

Our website may link to services or websites operated by other organizations, including scheduling and professional networking services. Their handling of information is governed by their own notices and practices.

10. Changes to this policy

We may update this policy to reflect changes in our website, business practices, or applicable requirements. The current version will be available on this page with its effective date. Additional notice will be provided where required.

11. Contact