SERVICES

What we do, and how we do it.

Five core practices, applied with deep specialization in healthcare operations and technology. Every engagement is led by a senior practitioner — the person who scopes the work is the person who delivers it.

Interim Executive Management

When a leadership seat is empty or a business unit is underperforming, the cost is measured in weeks. We place experienced operators into executive roles — CXO, functional lead, program executive — with full accountability for results, a defined mandate, and a plan for handing the role back stronger than we found it.

Interim CXO and functional executive leadership
Turnaround and performance recovery mandates
Post-merger operational leadership and integration
Executive coverage during search and transition
Board and governance reporting throughout the engagement

Discuss interim executive management

Strategic Planning & Business Case Development

Strategy that stops at the recommendation is an expense. We develop enterprise, IT, and digital strategy alongside the financial case that makes it fundable — the kind of business case that survives scrutiny in a boardroom and then guides execution for years.

Enterprise and information systems strategic planning
Executive and board-level business case development
Digital health strategy and multi-year roadmaps
Merger and acquisition strategy, diligence support, and integration planning
Governance and strategic planning session facilitation

Discuss strategic planning

Program & Project Management

Large programs fail in the seams — between vendors, functions, and executive priorities. We take direct leadership of complex programs, hold the plan and the benefit case together, and drive the work to a measurable outcome rather than a go-live date.

Enterprise system deployment and consolidation programs
Merger and integration program leadership
Multi-vendor and multi-site delivery coordination
Benefits realization tracking against the original business case
Program recovery for initiatives already off plan

Discuss program & project management

PMO Design & Implementation

A project management office should make delivery predictable, not add reporting overhead. We assess, design, and stand up PMO capability — governance, demand management, portfolio prioritization, and delivery standards — then transfer it to your team.

PMO strategy assessment and target operating model
Portfolio and demand management design
Governance structures and executive reporting cadence
Delivery methodology, tooling, and standards
Capability transfer and internal team enablement

Discuss PMO design

Business Process Improvement

Cost and cycle time hide in the handoffs. We map how work actually flows, redesign it around outcomes, and instrument it so performance stays visible after the engagement ends.

Operating model and process redesign
Revenue cycle and back-office operational improvement
Shared services design and business case development
Performance measurement and management reporting
Change management and adoption planning

Discuss business process improvement

ENGAGEMENT MODELS

Three ways to engage.

Durations are indicative and depend on scope.

Advisory Sprint

2 to 4 weeks

A focused diagnostic or business case, delivered by a senior practitioner. Enough to make a decision, not a retainer.

Best when

a board needs a defensible case
a program’s viability is in question
a decision is blocked on analysis nobody has done

Program Mandate

3 to 18 months

Direct leadership of a defined program against an agreed benefit case, with governance and reporting built in from week one.

Best when

a major deployment or integration has to land
a program has already slipped
benefits were approved but never tracked

Interim Leadership

3 to 12 months

An experienced operator in the executive seat with full accountability for results and a defined plan to hand the role back stronger.

Best when

a seat is vacant during search
performance has to change quickly
a transition needs experienced cover

DEEP SPECIALIZATION

More than two decades inside healthcare operations.

Healthcare is where our practice began and where our depth runs furthest. We have led the strategy, the business case, and the delivery across provider, payer, and life sciences organizations — including some of the largest health systems in the United States.

Revenue Cycle Strategy & Management

EMR/EHR Strategy, Selection & Deployment

Clinical Transformation

Population Health Strategy

Interoperability & Connectivity Roadmaps

Regulatory Compliance & Remediation Programs

Health System Merger Integration

Revenue Cycle Outsourcing & Shared Services

Life Sciences Data Management

Real-World Evidence Strategy

Our healthcare heritage also includes major national 5010/ICD-10 remediation and Meaningful Use programs — the regulatory transformations that shaped today's provider technology landscape.

Who we work with.

Health systems and hospitals

Multi-site providers facing merger integration, revenue pressure, or major system deployment.

Payers and life sciences organizations

Organizations modernizing data, evidence, and operating capability at enterprise scale.

Private equity portfolio companies

Sponsors and management teams who need value-creation plans executed, not just written.

Asset-intensive and public sector enterprises

Mining, utilities, telecommunications, and government organizations running complex transformation programs.

Let's discuss what's possible.

A 30-minute conversation is usually enough to tell whether we can help. No pitch deck, no obligation — just a direct read on your situation from someone who has solved it before.

Book a 30-Minute Consultation Or tell us what you're working on