Led the development and execution of a $245 million revenue cycle outsourcing program and company formation for a 42-hospital IDN.
PRACTICE 05
Business Process Improvement
Cost and cycle time hide in the handoffs. We map how work actually flows, redesign it around outcomes, and instrument it so performance stays visible after the engagement ends.
WHAT THE WORK COVERS
Scope of the practice
- Operating model and process redesign
- Revenue cycle and back-office operational improvement
- Shared services design and business case development
- Performance measurement and management reporting
- Change management and adoption planning
Related experience
Selected programs led by our partners, including work in prior executive roles. Client names are withheld.
Provided executive leadership for a revenue cycle operations transformation.
Developed revenue cycle strategy and managed a 65-person project team implementing a custom-built credit and collections revenue cycle management solution.
Supported top-line growth and client delivery performance at a revenue cycle operations transformation company.
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